Shipping Policy

Explore these FAQ’s first – if you still have questions, we are happy to help! Our friendly staff will be pleased to assist you in any way possible.

WHAT IS THE SHIPPING METHOD, PROCESSING TIME & RATE FOR A TYPICAL ORDER?

Ground Service (U.S.)
  • Orders placed by 1:00PM ET Monday – Friday will begin processing the same day.
  • Orders received after 1:00PM EST will be processed the next business day.
  • Orders placed on weekends or observed holidays, will be processed the next business day.
  • Orders are shipped UPS Ground with a flat fee of $5.95
  • The timeframe for the shipment will begin when the carrier picks up your order for delivery.
Shipping Confirmation
  • We will send a shipment confirmation email once we have finished processing your order.
  • If you place an order after the cutoff time, you may experience a delay between the shipping confirmation e-mail and the actual shipment of your order.
  • Our shipping carriers do not pick up packages from our facilities on weekends or postal holidays.

WHAT HAPPENS IF AN ITEM IS OUT OF STOCK?

  • If an item is currently out of stock, we will cancel the item and remove it from your order.
  • You will receive an email notifying you the order has changed.

I HAVEN'T RECEIVED MY ORDER, MY ORDER IS MISSING ITEMS, OR MY SHIPMENT IS LATE?

Please contact us with your name and order number and a customer care representative will get back to you shortly.

DO YOU SHIP INTERNATIONALLY?

No. Currently we ship exclusively within the U.S. and U.S. Territories.